Welcome to ViCiTelecom

ViCiTelecom Services is run by a group of expert professionals who have a deep experience in their respective talents and fields. We provide all kinds of services related to a Call Center. Whether it be predictive Dialers or VOIP solutions, we stand exclusively for better solutions and support. We also support all kinds of dialer installations, configuration and support. We also provide low-cost VOIP for any destination in the world. Our professionals have worked in reputed firms where they have polished their skills, so now they can go ahead with works related to any kind of their respective fields. We also create websites with professional etiquette. Whether it be a blog, business website or a E-Commerce platform, we are team of experts. Our Professionals also manage Linux servers remotely and provide them with real-time support, configuration and related updates. We proudly announce that we deliver what we promise.

We are good at

Predictive Dialers 98%
VOIP Services 92%
IVR & Hosted Server 97%
Website Designing 97%
E-Commerce Solutions 97%

BPO Solutions

We Provide Predictive Dialers, VOIP & Related Stuffs

VOIP & SIP Trunking

Low Cost VOIP for all destinations of the World, Quality & Premium routes available, 99.9% uptime guaranteed.

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Predictive & Auto-Dialers

Predictive Dialer installation, Configuration & Support. Foror Call Centers running any campaign.

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DID & Toll Free Services

Toll free and Virtual numbers available for any country, includes voicemail and other stuffs.

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Hosted Server & Cloud IVR

We manage our own servers for cloud telephony. We offer Customized IVR Solutions for SMB’s.

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Website Designing

We create Websites for all purposes

Website & Blog Creation

Our team designs all types of highly optimized professional looking websites for any specific purpose.

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E-Commerce Solutions

We create online shops for any category. We promise industry level SEO and Payment gateway tools available.

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Search Engine Optimization

Our SEO boosts your website traffic over the web and ensures it stays on top of all web search results.

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CMS & Media Development

We work on development of different CMS including WordPress, Drupal, Magento & Open Cart etc.

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Server Administration

Let us manage your Linux servers

Server Administration

Our professionals administers different Linux based server to keep it trouble free with 99% Up time.

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Network Configuration

We configure local networks in SMBs. We manage all versions of Windows Servers and Domain Networking.

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Database Management

Our DBA team does all kinds of Database management, troubleshooting and specific customizations.

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Remote Management

We manage servers on remote & secured networks. We guarantee to maintain servers for 100% reliability.

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Advertising and Promotions

Promote your business for better revenue

AdWords & PPC Advertisement

We do AdWords and PPC for paid advertisement of your company over internet, generates more revenue.

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E-mail Marketing & News-letters

We setup E-mail news-letters and promotional E-mails that increases sales and lures clients for your business.

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Social Media Advertisements

We advertise your business over different social media portals and help you get boost in your sales.

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Affiliate Marketing & Promotions

We are registered with several major online shops and provide you a chance to earn by becoming an affiliate.

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Our Qualities and Attitude

What you can expect from us

Ready to Help

We have a ready-to-help attitude. We provide support even in any extreme situations to help your business run.

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Friendly Support

Our support team is very friendly that better understands your specific requirements and works on that proactively.

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24*7 Availibility

We guarantee our availability 24*7 that in turn ensures your business running all the time without any glitches.

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On-time Delivery

We understand the importance of on-time delivery of projects that are important for your business growth.

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100% Satisfaction Ratio

We maintain a satisfaction level of 100% in projects that we undertake, we understand its vary importance.

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On-demand Site Visit

If required, we arrange a quick on-site support if required. We ensure you business running at every condition.

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Clients and Testimonials

What our customers say about us

  • I ordered an installation of a predictive dialer and it was kind of urgent that very day. My team was ready to start the work and I had no setup. Kaushal helped me buy all the required hardwares as well as computers. He took care of networking and server, and we were able to start calling on time i.e. 9 PM. Thank You
    Amarjeet pandey
    BPO Owner
  • I own a Beauty Parlor in South Delhi and I needed a website to show up all services for my clients. Rajat took care of every thing including images, text and designed a website from scratch. It was told to be delivered in 7 days and I got that on fifth day. Altogether it was worth spending bucks for my website as I noticed that my clients never denied to pay me more as I looked more professional to them.
    Beauty Parlor Owner
  • Thanks for promoting me online. I am a certified RJ, more like with a certification. The problem was that I was not able to get good brands to work with. Kaushal helped me create a professional portfolio. Well, Now a days I am Working as Radio Jockey in "Radio Mirchi 98.3 FM". Thanks..
    Radio Jockey
  • Rajat created a website for my Physiotherapy Clinic located in Gurgaon. That has increased the number of my clients. He has also created a career page through which newly certified candidates post us resumes, and that is helping me to expand my business.
    Vidyanand Anand
  • I run a Tech support business in Navada (near dwarka Mode). I figured that Predictive Dialers are very cluttery things to manage if you are not technical. I paid for dialer support to Vicitelecom and really happy with the support they are providing.
    Amit Gogia
    BPO Owner
  • Guys at Vicitelecom are assisting me with the dialer I got from them from last year. I am happy with the lind of support they are providing. I wonder when those guys sleep as they always answer to my phone calls and provide realtime support.
    Rajesh Sinha
    Call Center Owner